By proceeding with your payment, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined below. Your payment serves as a formal acknowledgment of this agreement, and no additional signature is required.
1. Payment Policy
1.1. Full payment is required to confirm and finalize any booking or reservation.
1.2. Failure to remit payment within the prescribed deadline shall result in the automatic cancellation of the reservation without prior notice.
1.3. Any request for rebooking following such cancellation shall be considered a new booking, subject to availability and applicable rates at the time of the new request.
2. Booking Procedure
2.1. The Client must submit a Purchase Order or Booking Order via email, containing complete guest details, including but not limited to full names, ages, and flight information.
2.2. Upon receipt of the booking request, the Company shall issue a Statement of Account (SOA) and payment instructions.
2.3. Bookings shall be processed only upon receipt of full payment in accordance with the terms herein.
3. Confirmation
3.1. A Confirmation Voucher and Tour Guidelines shall be issued to the Client once payment has been received and duly verified.
3.2. All quoted rates are net rates and are exclusive of any additional charges or fees, unless expressly stated otherwise.
3.3. Rates are subject to change without prior notice until the booking is confirmed and fully paid.
4. Rebooking and Revisions
4.1. Any request for rebooking, modification, or revision must be submitted in writing and shall be subject to the Company’s approval.
4.2. Approval of such requests shall depend on availability and may be subject to applicable rate adjustments or administrative fees as determined at the time of rebooking.
5. Non-Refundable Policy
5.1. All confirmed bookings are deemed final, non-refundable, and non-transferable.
5.2. Cancellations arising from personal reasons, change of mind, or failure to comply with travel or documentary requirements shall not be eligible for refund, rebooking, or credit.
5.3. The Company shall not be held liable for any loss, delay, or cancellation caused by events beyond its control, including but not limited to force majeure, government regulations, or third-party supplier failures.
6. Limitation of Liability
6.1. The Company acts solely as an intermediary between the Client and third-party suppliers such as airlines, hotels, tour operators, and transportation providers.
6.2. The Company shall not be held liable for any injury, loss, damage, accident, delay, or irregularity that may occur due to the act, default, or negligence of any third-party supplier.
6.3. The Client agrees to release and hold the Company free from any claims, liabilities, or expenses arising from participation in any travel service or activity arranged through the Company.
6.4. In no event shall the Company’s liability exceed the total amount paid by the Client for the specific service in question.
7. Governing Law and Jurisdiction
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
7.2. Any dispute, claim, or legal action arising out of or relating to this agreement shall be exclusively filed and resolved before the proper courts of Bansalan Davao del Sur, Philippines.
7.3. Should any provision of these Terms be held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
